Legal
Terms of Use & Privacy Policy
These terms explain how you may use the Medical Screen Pro website and products, and how we handle your information, including health information. By using our site or ordering a kit, you agree to the terms below. Please read them carefully.
Terms of Use
About our products
Medical Screen Pro provides at-home health test kits that are wellness screening tools. Our kits and results do not provide a medical diagnosis and are not a substitute for professional medical advice, examination, or treatment. Always consult a qualified healthcare provider about your results and any health concerns. Never disregard or delay seeking medical advice because of information you obtained through our products.
Eligibility
Our kits are intended for use by adults. You must be of legal age in your jurisdiction to purchase and use a kit. Kits are for personal use and should be used according to the instructions provided.
Using the website
You agree to use this website lawfully and not to misuse it, interfere with its operation, or attempt to access areas or data you are not authorized to access. Content on this site is provided for general informational purposes and may be updated at any time.
Orders and pricing
We make reasonable efforts to keep product descriptions and pricing accurate. We reserve the right to correct errors and to update prices at any time. Orders are subject to acceptance and availability.
Limitation of liability
To the fullest extent permitted by law, Medical Screen Pro is not liable for decisions made solely on the basis of screening results. Because our products are screening tools, they may not detect every condition, and a result within a typical range does not rule out a health issue. Use of our products and this website is at your own discretion.
Privacy Policy
Information we collect
We collect information you provide when you place an order or contact us, such as your name, email address, shipping address, and order details. When you register a kit and receive results, we also process health-related information associated with your account.
How we use your information
We use your information to fulfill orders, process and deliver your results, provide customer support, and communicate with you about your order. We use payment and contact details only for these purposes and to meet our legal obligations.
How we protect health information
We treat health information with particular care. Access is limited to what is necessary to process your sample and deliver your results, and we use reasonable technical and organizational safeguards to protect it. Your results are stored in your secure account and are yours to share with a healthcare provider if and when you choose.
Sharing your information
We do not sell your personal or health information. We share information only with the service providers needed to operate our business, such as the laboratory that processes your sample, shipping carriers, and payment processors, and only to the extent required to provide the service. We may also disclose information where required by law.
Data retention
We keep your information for as long as needed to provide our services and to meet legal, accounting, and reporting requirements. You may contact us to ask about accessing, correcting, or deleting your information.
Cookies
Our website may use cookies and similar technologies to help the site function and to understand how it is used. You can control cookies through your browser settings.
Your choices and contact
You can reach us with any question about these terms or your privacy at care@medicalscreenpro.com. We will respond to reasonable requests regarding your information in line with applicable law.